Charter · six principles
Six simple principles. Verifiable.
We work to a few principles that our clients can verify.
- 011. You remain the owner of your code. Source code delivered, data and access under your control.
- 022. We write our guarantees. Articles 4 and 9 of our terms — no marketing promise.
- 033. We host in Europe. Switzerland (Infomaniak), EU CDN (Bunny.net). Anonymised audience measurement via Google Analytics 4 (Consent Mode v2, truncated IP, 14-month retention). No Facebook Pixel, no third-party advertising cookies.
- 044. We are reachable. Single contact, reply within 24 business hours, half-hour response for production incidents.
- 055. We document subprocessors. Public list: Infomaniak, Stripe, Bridge, Wasabi, Cloudflare DNS.
- 066. We refuse certain practices. No dark patterns, no hidden opt-out, no false promises of Google rankings.
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